Terms & Conditions of Sale.

The onlypartsmilano.com website and the sales activity are owned by OnlyPartsMilano by Nigel Florio, a sole proprietorship with registered office at Via Dante Alighieri 20, 20054 Segrate (Milano), Italy.

VAT number: 12728730966 — Email: info@onlypartsmilano.com — Phone: +39 351 895 3615 (Mon–Fri 09:00–18:00).

For any request, whether commercial or for support, you may use the website's contact form or the details above.

These general terms of sale govern the purchase of OnlyParts products and apply to all contracts entered into with OnlyPartsMilano, without prejudice to the specific terms of the marketplaces (e.g. eBay, Subito) on which any purchases are completed under the rules of the relevant platform.

A «Consumer» is a natural person acting for purposes outside their trade or profession; a «Trader» (B2B purchase) acts within their business or requests a VAT invoice. Some clauses apply differently as indicated below.

Placing an order entails having read and accepted these terms in the version published at the time of the order.

The products offered are used motorcycle spare parts. The purchase includes only what is visible in the photographs; bolts, brackets or components not visible in the photo and not mentioned in the listing title are not included.

Photos are taken of the actual item for sale and reflect its physical traits: we do not use catalogue images. Products may show cosmetic defects from wear, such as scratches, small dents or colour changes, which do not constitute a lack of conformity.

Wear parts (grommets, tyres, pads, gaskets and the like) must always be replaced. Compatibility is guaranteed only for the vehicle stated in the listing; the Customer must verify photos, fitment and dimensions before purchase, as used parts may be alternative or previously modified.

Compatibility data (models, years, OEM codes and cross-references) is purely indicative and may come from third-party sources: before purchase the Customer must verify actual compatibility by comparing the original part number on their own vehicle.

Safety-relevant parts (for example: braking systems, steering, suspension, frame) must be installed and checked by a workshop or qualified mechanic. OnlyPartsMilano is not liable for damage caused by incorrect installation, lack of professional inspection or improper use of the part.

Stock published on onlypartsmilano.com is updated in real time. As items are mostly unique, a product may become unavailable after an order is placed.

If the ordered product is unavailable, OnlyPartsMilano will promptly inform the Customer and, where due, fully refund any amount already paid. Preparation times, in business days, are indicative.

The Customer selects the products and submits the order following the guided procedure; before submission it is possible to review the summary and correct input errors. The contract is concluded when OnlyPartsMilano sends the order confirmation to the Customer's email address.

OnlyPartsMilano may cancel or postpone, in whole or in part, orders in the event of supervening impossibility of supply due to force majeure, notifying the Customer and issuing the relevant refund.

The Consumer may cancel the order at no cost before shipment, without prejudice to the right of withdrawal (clause 11). For professional purchases (B2B) only, where an order is cancelled after shipment, COD is refused or goods are not collected, a flat fee of €30.00 may be charged to reimburse costs incurred.

In the event of a manifest and recognisable pricing error (for example an obvious typo), OnlyPartsMilano may cancel the order, promptly notifying the Customer and fully refunding any amount already paid.

All prices are in Euro and include VAT where applicable. The price applied is the one shown when the order is confirmed; subsequent changes do not affect confirmed orders.

Shipping costs, where applicable, are shown separately before the order is completed. For non-EU shipments, any duties and customs charges are at the Customer's expense (Incoterms DAP).

Goods may be paid by bank transfer and by any further methods indicated during checkout. Goods are prepared for shipment after payment is received.

Invoices may be requested only at the time of purchase. OnlyPartsMilano reserves the right not to process orders from professional Customers with unpaid invoices or in dispute.

Retention of title: the goods remain the property of OnlyPartsMilano until they are paid for in full.

The risk of loss or damage passes to the Customer when the Customer, or a third party designated by them other than the carrier, takes physical possession of the goods.

On receipt, the Customer is invited to check the integrity and number of packages and, in case of anomalies, to accept the goods with specific reservation, having the carrier note the irregularities. Any discrepancies should be reported promptly; this check does not affect the Consumer's legal guarantee and withdrawal rights.

The Customer must provide a valid address and phone number. Sardinia, Sicily and minor islands may carry a surcharge and longer times. Delivery times in Italy are around 2–3 business days (3–5 for the islands). Shipments refused or not collected for reasons attributable to the Customer may result in the charging of the actual costs incurred (return shipping, storage and any re-delivery): for the Consumer such costs may be withheld from any refund, while for professional purchases (B2B) only the flat penalty referred to in clause 5 still applies.

Goods sold to Consumers are covered by the legal guarantee of conformity under Articles 128 et seq. of the Consumer Code (Legislative Decree 206/2005, as amended by Legislative Decree 170/2021). OnlyPartsMilano is liable for lack of conformity already existing at delivery; the benchmark for conformity is the photographs and description published in the listing.

As the goods are used, under Article 133(2) of the Consumer Code the parties expressly agree that the legal guarantee period is reduced to 12 (twelve) months from delivery. This reduction is deemed accepted by the Consumer upon order confirmation.

In plain terms: parts are sold used and as shown in the photos and described in the listing; the guarantee concerns the match between the part and what was shown and described, not its future durability or wear. The following are therefore excluded, as they do not constitute a lack of conformity: wear and ageing inherent to the used nature of the goods; cosmetic defects declared or visible in the photographs; consumable parts to be replaced; faults or damage arising after delivery or resulting from improper use, incorrect installation or use on vehicles other than the one stated.

Where there is a genuine lack of conformity, the Consumer is entitled to restoration of conformity or, under the conditions of law, to a price reduction or contract termination.

For purchases made by Traders or invoiced for professional purposes, the legal guarantee of conformity does not apply and the warranty for defects of the sold goods is excluded, to the extent permitted by Article 1490(2) of the Italian Civil Code.

For the same professional (B2B) purchases, Article 1495 of the Italian Civil Code applies: the Trader forfeits the warranty if defects are not reported within 8 days of their discovery.

A Consumer who finds a lack of conformity or that the goods do not match the photos or description may contact OnlyPartsMilano at info@onlypartsmilano.com, providing the order reference and evidence of the defect.

The remedies under the legal guarantee (clause 9) are in addition to, and do not replace, the right of withdrawal (clauses 11–12). No provision of these terms may limit or exclude the rights granted to the Consumer on a mandatory basis by law.

To assess a report, OnlyPartsMilano may request the return of the goods and inspect them. The returned goods must be the same ones received by the Customer, identifiable through the markings, serial numbers or identifiers affixed; replacing them with different goods or altering those identifiers removes the basis for the claim.

The Consumer has the right to withdraw from the contract without any reason within 14 days from the day they acquire physical possession of the goods, under Articles 52 et seq. of the Consumer Code. The right of withdrawal does not apply to purchases made by Traders or invoiced for professional purposes.

To exercise withdrawal, the Consumer informs OnlyPartsMilano of their decision by an explicit statement (letter, email to info@onlypartsmilano.com) or using the model withdrawal form in clause 13. It is sufficient to send the communication before the 14-day deadline expires.

The right of withdrawal is excluded only in the cases expressly listed in Article 59 of the Consumer Code (e.g. goods made to measure or clearly personalised). Used catalogue parts do not fall within those exclusions.

In case of withdrawal, the Consumer returns the goods to OnlyPartsMilano — Via Dante Alighieri 20, 20054 Segrate (MI) — without undue delay and in any case within 14 days of the withdrawal notice. The direct cost of returning the goods is borne by the Consumer.

The Consumer is liable only for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.

OnlyPartsMilano refunds all payments received, including standard delivery costs, without undue delay and in any case within 14 days of receiving the withdrawal notice. The refund is made using the same means of payment used by the Consumer, unless otherwise agreed; OnlyPartsMilano may withhold the refund until the goods are received or proof of dispatch is provided.

The returned goods must be those actually received by the Customer, identifiable through the relevant markings or identifiers.

The Consumer may use the following form, completing and returning it only if they wish to withdraw from the contract:

«I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods: [description and order number] — Ordered on/received on: [date] — Consumer's name: [•] — Consumer's address: [•] — Date: [•] — (Signature, only if this form is notified on paper).» Addressee: OnlyPartsMilano by Nigel Florio, Via Dante Alighieri 20, 20054 Segrate (MI), info@onlypartsmilano.com.

These terms do not limit the rights granted to the Consumer by law; OnlyPartsMilano's liability in the event of a defective product or personal injury remains in force and cannot be excluded by contract.

In dealings with Traders (B2B) only, and to the extent permitted by law, OnlyPartsMilano is not liable for indirect or consequential damages arising from the use of the purchased goods or of the information published on the Site. OnlyPartsMilano does not warrant the continuity or error-free operation of the Site and is not liable for interruptions due to causes beyond its control.

Again in dealings with Traders (B2B) only, OnlyPartsMilano's liability is in any case limited to the amount paid for the order giving rise to the claim, save in cases of wilful misconduct or gross negligence (Article 1229 of the Italian Civil Code).

Personal data, including data collected through the contact form and at checkout, is processed by the Controller OnlyPartsMilano by Nigel Florio in compliance with Regulation (EU) 2016/679 (GDPR) and as described in the Privacy Policy.

The use of cookies and measurement tools (e.g. Google Analytics) is governed by the Cookie Policy and subject to express consent through the dedicated banner, where required. The Privacy Policy and Cookie Policy are accessible from the links in the Site footer.

Texts, product photographs, graphics, logo and the distinctive signs «OnlyParts» and «OnlyPartsMilano» are the exclusive property of OnlyPartsMilano by Nigel Florio or of their respective owners and are protected by copyright and trademark law.

Reproduction, distribution or any use, even partial, of the Site's content without the Owner's prior written consent is prohibited.

The contract is governed by Italian law, without prejudice to the more favourable mandatory provisions of the law of the Consumer's country of residence within the European Union.

For disputes with Consumers, the court of the Consumer's place of residence or elected domicile has mandatory jurisdiction. For dealings with Traders (B2B) only, the Court of Milan has exclusive jurisdiction.

The Consumer may also use the alternative dispute resolution (ADR) procedures under Legislative Decree 130/2015 by contacting the competent bodies, without prejudice to the right to bring proceedings before the courts.

OnlyPartsMilano is not liable for failure or delay in performance due to force majeure or, in any case, to events beyond its reasonable control (for example: strikes, natural disasters, disruptions to transport, energy or communication networks, measures of the authorities). The mandatory rights of the Consumer remain unaffected.

Should one or more clauses of these terms be void, invalid or ineffective, this does not render the entire contract void: the remaining clauses retain full validity and effect.

These terms constitute the entire agreement between the parties regarding the purchase of the products and prevail over any prior understandings or statements not set out in writing.

In the event of a discrepancy between language versions, the Italian-language version prevails.

Communications relating to the contract are deemed validly made to the email addresses indicated by the parties; the Customer must keep their contact details up to date.

OnlyPartsMilano may amend these terms; the version in force when the contract is concluded applies to each order.

Last updated: 13 June 2026. These terms supersede any previous version.